Tuesday, July 23, 2019

Claims

ASIC Finds Consumer Credit Insurance Poor Value and Harming Consumers

Australian regulator ASIC’s review of the sale of consumer credit insurance (CCI) has found unacceptable sales practices, poor product design and significant remediation costs...

Partners Life Discontinues Fastapp

Partners Life has announced that it has decided to discontinue Fastapp for new policies effective from 13 May 2019. The insurer launched Fastapp in March...

Partners Life Stands Up For Advisers

Partners Life has released a document to highlight the work an adviser carries out over the duration of a long—term life insurance contract and...

Insurers Identified in ‘World-First’ Claims Data Release

Detailed individual life company claims records have been released to the Australian public for the first time. In what is claimed to be a world-first,...

Asteron Life Releases Trauma Enhancements

Asteron Life has released a raft of new product enhancements across its Trauma Cover. Asteron Life Manager - Platforms and Product, Robyn Bartlett, says the...

Non-Disclosure Tops Life Insurance Complaints

Non-disclosure was the top complaint issue for health, life and disability insurance-related complaints made to the Insurance & Financial Services Ombudsman Scheme (IFSO), in...

Poll Results – Outsourcing Claims

Most advisers would prefer to manage their clients' claims 'in-house', according to the results in our latest poll. As we go to print, around seven...

Outsourcing Your Clients’ Claims?

Our latest poll asks you to consider one of the most fundamental services you provide to your clients: helping them with their claims. We're asking...

Advisers Key to Combating Trauma Policy Confusion

Insurance & Financial Services Ombudsman (IFSO), Karen Stevens, has warned that the term ‘trauma’, used to describe trauma insurance cover, is too generic and...