Thursday, February 21, 2019

Services

Meddling With Commissions Could Hurt New Zealanders – Severn 

The new Chief Executive of Professional IQ College has cautioned the Government to be careful with taking a hasty approach to adviser remuneration in the...

Australian Fintech Grows Presence Among Kiwi Risk Advisers

Australian-based fintech platform for financial advisers, Worksorted, is growing its presence among New Zealand financial advice companies and has reported receiving software enquiries weekly...

Complaints Provide Insight to Improve Conduct – IFSO

Insurance & Financial Services Ombudsman, Karen Stevens, says the complaints that the IFSO Scheme receives can help insurers and financial advisers with industry change,...

Advisers Key to Reducing Non-Disclosure Complaints – IFSO 

Advisers and medical notes play an important role when it comes to non-disclosure complaints, says Insurance & Financial Services Ombudsman (IFSO), Karen Stevens. Stevens said...

Dispute Resolution Service Sees Jump in Adviser Membership 

The Financial Dispute Resolution Service has reported a high intake of advisers has taken up membership with the Service. It claimed that over 600 advisers...

Partners Life Launches Support Programme For Adviser Business Owners 

Partners Life launched a new Adviser Support Programme this week, designed to provide support to support adviser businesses and business owners in the new...

Sovereign to Operate Under AIA Brand

AIA has announced that the Sovereign brand will be phased out, following its acquisition of Sovereign in July 2018. The insurer confirmed the process of...

Kepa General Sees Early Success 

Kepa has reported that its recent expansion into general insurance has been positively received by advisers. The new initiative, Kepa General, began on 6 August...

Cigna One Step Closer Towards Robo-advice 

Cigna Insurance has received the green light to offer robo-advice, having been granted exemption from the Financial Markets Authority. Cigna Head of Marketing, Vince Warnock,...

New Process Sees Early Resolution of Consumer Complaints – FDRS 

Financial Dispute Resolution Service has reported that 99 percent of its complaint enquiries in 2017/18 were closed through its new early resolution process. Earlier resolution of...