Wednesday, December 19, 2018

Tag: Karen Stevens

Advisers Can Help Reduce Complaint Volumes – IFSO

The Insurance & Financial Services Ombudsman Scheme has stated that advisers have a key role to play in helping their clients to avoid the problems which...

Non-Disclosure Tops Life Insurance Complaints

Non-disclosure was the top complaint issue for health, life and disability insurance-related complaints made to the Insurance & Financial Services Ombudsman Scheme (IFSO), in...

Advisers Key to Combating Trauma Policy Confusion

Insurance & Financial Services Ombudsman (IFSO), Karen Stevens, has warned that the term ‘trauma’, used to describe trauma insurance cover, is too generic and...

IFSO Scheme Welcomes New Chair

The Insurance & Financial Services Ombudsman Scheme (IFSO) has welcomed new Chair Sue Suckling. Suckling brings 25 years of public and private sector governance to the...