Wednesday, April 24, 2024

Advised Clients Fare Better in Life Claims

Latest data out of Australia reaffirms that advised life insurance clients fare better in the claims process than the unadvised. APRA’s Life Insurance Claims and Disputes Statistics for the year to 31 December 2023 shows...

Future of TPD – Poll Result

Just 10% of those who have taken part in our Total and Permanent Disability insurance poll expect to write higher volumes of this type of insurance in future. Last week we reported that across the...
appointment

FSC Appoints Acting CEO

Haydee Stroud is stepping up to become the FSC's Acting CEO following Richard Klipin's resignation and his planned return to Australia. Stroud will take up the role on Wednesday 8 May until a permanent...

Ombudsmen Schemes in Merger Talks

The Ombudsmen for Financial Services Complaints (FSCL) and the Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) are in merger talks. The purpose of the merger is to simplify and improve dispute resolution services in...

Customer Engagement Initiative Relaunched

Fidelity Life has relaunched its Customer Engagement initiative to recognise advisers who deliver exceptional customer service. Registrations for the 2024 initiative close on Friday 10 May, with the qualifying period being 1 April to 31...
appointment

Senior FMA Appointment Confirmed

The FMA has appointed Louise Unger as its Executive Director for Response and Enforcement. She will be based in Auckland and is expected to take up her new role in June. Unger joins the FMA's...

Partners Life Training Course

Partners Life is looking for expressions of interest for its next new adviser training course. The course is for Level 5 qualified advisers with less than 12 months' industry experience, and will be taught by...

Prohibited Incentives Rules on Their Way

Any FAP deemed to be an intermediary for a financial institution could be caught by CoFI's incoming prohibited incentive rules – due to be introduced in 2025 – states training firm Strategi. In a blog...
nib $10k relay winner

Nib’s $10k Relay Returns

Junior rugby clubs and intermediate schools are invited to take part in Nib's Little Legends $10K relay race. The event will involve 10 teams who will compete in a half-time relay race at the Blues...
New Poll logo

Future of TPD Poll

Our latest poll seeks your thoughts on the future of Total and Permanent Disability insurance in New Zealand. In noting the FSC is conducting an upcoming webinar on the future of TPD insurance (see: The...