Fidelity Life is helping customers affected by September’s flooding in Queenstown, Gore, and Southland with a financial relief offer.
From 4 October Fidelity Life customers facing financial hardship as a direct result of the flooding in parts of the South Island can apply to have their premiums temporarily waived for three months, with the potential to extend for a further three months without it affecting their insurance protection.
Fidelity Life Chief Customer Officer Peter Doherty encourages customers facing hardship to contact their adviser and say the firm is providing advisers with enhanced retention tools to help them support impacted customers.