The board of Southern Cross Health Society has appointed Jan O'Keefe as its next CEO. She will take up her new role on 1 February 2027, replacing Nick Astwick. O’Keefe joins the Society from HBF...

Our latest poll result indicates that advisers are giving life insurers a decent thumbs-up with regard to how the companies treat advisers’ clients at claim time. More than half (54%) of respondents said life insurers...

Partners Life is making changes to its underwriting processes, with the company highlighting improvements to its team structure and workflows, together with new tools and resources available in its MyPartnersLife adviser portal. In an Adviser...

AIA New Zealand has launched a new AIA Vitality HealthyFood Benefit, providing eligible members up to 25% off the cost of fresh fruit and vegetables every month up to a maximum spend of $60. The...

Life insurers feature prominently in the list of finalists for the 2026 FSC Awards, with the council saying the awards recognise the people, teams and organisations “...raising the bar across New Zealand's financial services...

While Financial Services Complaints Limited has had a record-breaking year for financial services disputes, disputes involving financial advisers were markedly down from a year earlier and on par with the 2023/24 year. In looking at...

In your experience has your advice practice found that life insurers treat your clients’ claims with objectivity and fairness? Our latest poll question was prompted by huge reader interest in our report last week laying...

Financial Advice New Zealand’s Advice Policy Summit next week is nearing capacity with around 200 delegates expected at the one-day event in Auckland. The organisation says attendees are a mix of executive leaders, financial advisers...