Insurance Disputes Hit Another Record High
Nearly 30% of the record number of 600 disputes accepted for investigation by the Insurance & Financial Services Ombudsman Scheme in the year to 30 June 2025 were about health, life, or disability insurance.
The...
Asteron Life Launches Heart-Health Coaching Service
Asteron Life has launched Heart Coach, a new, personalised heart-health coaching service delivered through its Connected Care programme.
The company says that in a first for a New Zealand insurer, Asteron Life customers will be...
Financial Complaint Numbers Show No Sign of Easing
Complaints about financial services remain at historically high levels, according to new annual statistics from Financial Services Complaints Limited, and of the cases that were formally investigated, complaints about financial advisers made up the...
PPS Mutual Launch
There was huge reader interest in our reporting on PPS Mutual this week, which is set to launch into the NZ life insurance market before the end of July...
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PPS Mutual is set to launch...
The Value of Your Advice – Poll Result
Our latest poll result indicates the adviser community is somewhat divided on whether the remuneration advisers receive reflects the value of the advice they deliver.
Our poll asked you to reflect on the relativity between...
Kiwis Insure Cars, Homes But Not Themselves – Research
While New Zealanders are quick to insure their cars, homes, and gadgets, they’re far less likely to protect their health, income, and lives, the FSC's latest research has found.
Titled Money & You: Valuing Belongings...
AssureMe Joins ICIB Brokerweb Group
Life and health specialist firm AssureMe has joined nationwide insurance brokerage and risk advisory business ICIB Brokerweb Group.
ICIB Brokerweb says that AssureMe is based in Auckland with a strong client base in the Chinese/Asian...
Strategies to Maximise Client Engagement and Business Growth
Engaging with the children of clients is the key to ensuring the family's wealth remains with an advice business for generations, according to an adviser speaking at the 2025 MDRT Annual Meeting in Miami.
Craig...
PPS Mutual Receives Green Light
PPS Mutual has confirmed it has been granted a licence to operate as a life insurer in New Zealand.
According to the new niche provider, the licence - granted by the Reserve Bank of New...
Empowering Excellence Awards Launched
Organisers of a global awards event celebrating the work of professionals in operations and business management are inviting nominations from firms in New Zealand.
The Business and Operations Management Network (BOMN) has been established by...