In the new world of AI, financial advisers who rely on their technical expertise risk becoming irrelevant.
- Disagree (56%)
- Agree (35%)
- Not sure (9%)
Loading ...A hefty majority of advisers, it appears, disagree that in the new world of AI, advisers who rely on their technical expertise risk becoming irrelevant.
As we go to press 65% of advisers disagreed with the premise of our latest poll that reliance on technical expertise would mean the risk of being displaced by automation. Just 22% agreed and a notable 13% were not sure.
Our latest poll question asked you to reflect on how you and your peers add value to your clients as financial advisers. It arose from our report on a presentation to advisers across the ditch by a global leadership expert who argues that human trust will be your greatest asset in the new AI world (see: Human Trust Will be Advisers’ Greatest Asset in the Age of AI).
The expert, Colin James, maintains the one quality artificial intelligence cannot replicate is human trust, and that the depth of the client relationship represents “…the moat that will protect your relevance.”
Conversely James cautions that – given the immense ability of AI to deliver detailed information today, let alone what it might be able to deliver tomorrow – those advisers relying on technical expertise as their long suit risk being displaced by automation.
But it seems New Zealand advisers don’t agree that relying on technical expertise will lead to them being displaced – perhaps they don’t agree that AI will ever be able to offer what a human adviser can…
Our poll is open for another week and we are interested to learn your views…