Nib Launches New Claims Service
Nib has launched a new online claims information service, providing advisers with real-time information about their clients' new and active pre-approvals and claims.
Initially, nib...
Complaints Handling Guide from the FMA
The FMA has published a guide for FAPs on how to respond to complaints from clients.
The regulator says complaints should be handled in a...
Bring in the Experts – Special Edition
A webinar featuring a panel from the FMA discussing the new regulatory returns is being held by Financial Advice NZ on Wednesday 26 April.
Katrina...
Managing Strong Business Growth – A Challenge For Practices
Financial planning practices will need to look at new ways to manage growth, including overcoming the pain points associated with rapid development, as the...
Poll Result – Majority Ready for a Cyber Attack
Almost three-quarters (73%) of those who have so far cast a vote in our latest poll indicate they are prepared and ready should their...
Firms With Cyber Insurance Attacked More Often
A new report states that more than three-quarters (77%) of organisations with cyber insurance were hit by at least one successful ransomware attack in...
Updated Liability Insurance for Financial Advice NZ Members
More than a third (37%) of managed service providers in New Zealand and Australia have reported attacks on SaaS applications, says Katrina Shanks, CEO...
Complaints – ‘The Moments of Truth’ for Insurers
When an insurance company receives a complaint from a customer it is the "moments of truth", says FMA CEO Samantha Barrass.
Speaking at the Insurance...
Time Out for 500 Advisers Sidelined by New Regime
Leading the pack as this week's most-read Riskinfo story is our report that hundreds of advisers were sidelined on 17 March...
While the vast majority...