Fact Check AI Advice When Making Complaints – IFSO
The Insurance & Financial Services Ombudsman Scheme is advising people who use AI tools to get help with making complaints to double check the...
Advisers’ Cyber Confidence – Poll Result
The majority of advisers taking part in our latest poll are confident that their own advice practice’s security systems and protocols are safe from...
Cybersecurity Protocols – Latest Poll
Our poll question this week has been prompted by an ‘urgent warning’ from NZFSG to its adviser network following a sharp increase in sophisticated...
Role of Risk Specialist Adviser Evolving
There was much interest this week in Financial Advice NZ's stance that the role of the specialist insurance adviser is not disappearing but...
TAP Develops ‘Open Partner’ Offer
The Adviser Platform says it's evolving itself beyond traditional group structures to become "an open partner for the entire financial advice ecosystem".
The company says...
Advisers Urged to Maintain Cyber Vigilance
NZFSG urging the advice sector to exercise heightened vigilance as cyber criminals ramp up activity over the holiday period drew plenty of reader interest...
Caution on Over-Reliance on Automated Outputs
The FMA is cautioning advisers that research tools are most effective when used as part of a broader, holistic advice process.
In its latest Financial...
Customers Want Both Gen AI Efficiency and Human Empathy
While insurance customers welcome Generative AI’s convenience and possibilities for personalisation, they remain concerned about privacy, accuracy and access to human support, according to...
Your Say – Technicians and Trust
A hefty majority of advisers, it appears, disagree that in the new world of AI, advisers who rely on their technical expertise risk becoming...