FSC Research to Highlight Importance of Advisers


The Financial Services Council will launch its second piece of research into the insurance sector ‘Moments of Truth’ at its ‘Towards Wellbeing’ conference on 11-12 September.

With the research officially launching on Thursday morning, FSC CEO, Richard Klipin, says it involved qualitative analysis and consumer focus groups to gain insight into the clients of insurance advisers. He said the findings highlight that the value and role that insurance advice and advisers play is critical to good outcomes in the life insurance marketplace.

FSC CEO, Richard Klipin

The first piece of FSC research found that many consumers do not know how to manage financial risks if they arose (see: Consumers Unsure How to Manage Financial Risks…).

Along with its members, the FSC Conference is drawing in broader industry including regulators, politicians and law makers to discuss how the sector can better serve New Zealanders and improve customer outcomes.

Klipin said a record number of over 600 delegates are attending and the event will be a provocative two days, with discussions on life insurance, KiwiSaver, fintech, underwriting and working on ways to make the industry bigger, better and more effective.

He noted key life insurance highlights across the event include:

  1. Launch of Moments of Truth research
  2. Deep-dive into how the new regulatory regime for financial advice works in practice
  3. Discussion on genomics and genetics

Click on the below links for previous coverage on the FSC Annual Conference.

FSC Releases Full 2019 Conference Program

FSC Launches Emerging Leader Programme