Will you change the way you communicate with clients due to the Coronavirus crisis?
- Yes (75%)
- No (19%)
- Not sure (6%)
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With the fear of catching COVID-19 being ever-present, and government pressure to avoid crowds and public gatherings, the opportunity to meet clients to discuss their needs has all-but evaporated – for now.
While not all discussions involve face-to-face meetings, they are one of the easiest ways to gather information from a client, build a relationship, and present them with a range of options.
Has coronavirus caused you to change how you communicate with clients?