Fidelity Life has appointed experienced financial services exec., Ian Clancy, to the newly-created senior management role of Chief Operating Officer.
In a move that appears to reinforce the insurer’s stated transformation agenda, Fidelity Life CEO, Melissa Cantell, says in a statement that Clancy’s role is all about accelerating Fidelity Life’s customer-led transformation (see also: Change and Transformation at Fidelity Life…).
Expanding on the nature of his duties, Cantell says “Ian will focus on setting us up to successfully deliver all the exciting plans we have to reimagine life insurance for New Zealanders. This means Ian’s accountable for bringing our transformation strategy to life, and also for our high performance culture, which will ensure we’re agile, adaptive and ready to transform.”
Reporting directly to Cantell, Clancy commences with Fidelity Life from 17 May, following seven years at IAG NZ, where he was also involved in a major transformation programme for the general insurance provider.