Enhanced Non-Medical Limits for Cigna Clients

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Cigna’s new limits for its assurance extra and business assurance products are now in place. It means eligible customers can access higher levels of cover without the need for medical information or tests.

“These new limits are part of our commitment to making continuous improvements to our systems and processes to ensure we’re providing a competitive service offering to the advisers who partner alongside us and their customers,” says Debbie Eyre, Chief Operating Officer, Cigna NZ.

Debbie Eyre, Chief Operating Officer, Cigna.
Debbie Eyre.

“We’ve also made some enhancements to our medical code requirements. Where required, customers will now have the choice between a paramedical or GP medical exam. We’ve also removed the requirement for a specialist medical exam for customers needing a Code D medical – this can now be done by their GP.”

A paramedical is a nurse screening and covers height, weight, blood pressure and urine only. It’s not the same as a GP medical which involves a more thorough examination.

“Advisers should be aware that the limits will not yet be showing in our online quote tool. However our team will be taking them into account as part of the underwriting process,” says Eyre.

The company says an updated underwriting guide will be available on its Adviser Hub.