AI-Based Life Guide Helps Underwriters


An AI-powered platform aims to increase the efficiency of underwriters by generating swift answers to their questions.

Life Guide, a life & health underwriting manual, helps underwriters understand risks so they can make informed decisions. It is now equipped with Swiss Re’s Life Guide Scout, a new functionality powered by Generative AI that can speed up risk assessment.

The platform allows underwriters to make queries and receive an AI-generated answer that includes the source of information within seconds.

Julien Descombes
Julien Descombes

Julien Descombes, Swiss Re’s Chief Underwriting Officer L&H Re, says: “We are excited to bring Generative AI to our clients who can now leverage this new feature to improve their underwriting process.

“Our ambition is to provide insurers access to the risk perspective we have built into Life Guide in an even more efficient and user-friendly way, to help them continue to write sustainable business and deliver on their promises.”

Swiss Re Life Guide Scout is launched as a pilot programme in English. A wider roll-out is planned for later this year.