Dispute Resolution Service Sees 46% Rise in Complaints
Dispute resolution service IFSO has received more than 82,000 complaints since the organisation launched in 1995. Of those, almost 8,500 have been investigated.
According to...
FMA Takes a ‘Step Back’ Following Industry Consultation
Speaking at the annual FSC conference, FMA CEO Samantha Barrass said the theme of this year's show – Consumer Resilience and Prosperity – is...
FMA Cancels Integrity Advisers Insurance FAP License
News that the FMA cancelled the FAP licence of a firm for engaging in serious misconduct generated plenty of reader interest this week...
The FMA...
Adviser Withdraws Clawback Bill
News that an adviser has been asked to compensate a client following the intervention of a dispute resolution service generated lots of reader interest...
Thousands of Breaches Reported by Aussie Insurer
A life insurance firm in Australia breached the country's Life Insurance Code of Practice 3,580 times over a 10-month period.
In its latest notice of...
Ombudsman Finds for Adviser in Claim Dispute
The most engaged report for Riskinfo readers this week featured an Ombudsman’s ruling on whether an adviser should be required to refund eight years'...
Clock Ticking on Adviser Incentive Changes
Incentives for those advising consumer clients, as opposed business clients, will change on 31 March 2025 when the Conduct of Financial Institutions legislation (CoFI)...
Dispute Resolution Merger Paused on Legal Advice
Merger talks between the CEOs running dispute resolution schemes IFSO and FSCL are on hold following legal advice.
In a statement released by IFSO this...
Asteron Life Sale to be Completed in January
Suncorp has released more details of the sale of Asteron Life, saying the deal should be completed by the end of January 2025.
Suncorp announced...