Advisers Key to Reducing Non-Disclosure Complaints – IFSO
Advisers and medical notes play an important role when it comes to non-disclosure complaints, says Insurance & Financial Services Ombudsman (IFSO), Karen Stevens.
Stevens said...
Dispute Resolution Service Sees Jump in Adviser Membership
The Financial Dispute Resolution Service has reported a high intake of advisers has taken up membership with the Service.
It claimed that over 600 advisers...
Partners Life Launches Support Programme For Adviser Business Owners
Partners Life launched a new Adviser Support Programme this week, designed to provide support to support adviser businesses and business owners in the new...
Sovereign to Operate Under AIA Brand
AIA has announced that the Sovereign brand will be phased out, following its acquisition of Sovereign in July 2018.
The insurer confirmed the process of...
Kepa General Sees Early Success
Kepa has reported that its recent expansion into general insurance has been positively received by advisers.
The new initiative, Kepa General, began on 6 August...
Cigna One Step Closer Towards Robo-advice
Cigna Insurance has received the green light to offer robo-advice, having been granted exemption from the Financial Markets Authority.
Cigna Head of Marketing, Vince Warnock,...
New Process Sees Early Resolution of Consumer Complaints – FDRS
Financial Dispute Resolution Service has reported that 99 percent of its complaint enquiries in 2017/18 were closed through its new early resolution process.
Earlier resolution of...
It’s About the Experience, Not the Product – Don Connelly
Veteran speaker, motivator and mentor to financial advisers, Don Connelly, has found that advisers who do extraordinarily well are not better, smarter or work...
New Exit Options Launched For Life Insurance Policies
Niche financial service provider Life Insurance Policy Exchange has launched a new range of exit options for certain types of life insurance policies.
The new...