Sunday, August 3, 2025

Only a Few Complaints About Life Insurance

While Australia's AFCA received more than 70,000 complaints in the year to June 30, it appears complaints regarding life insurance continue to be minimal and those regarding life adviser firms even more negligible. A statement...
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Poll

Poll Result – Professional Indemnity Cover

Last week we asked if you have professional indemnity cover for your advice business. While PI cover is optional, it appears the take up is high with 84% of those casting a vote in our...

Fidelity Life Welcomes Ngāi Tahu Holdings’ $140 Million Investment

Following on from Fidelity Life's purchase of Westpac's NZ Life business for $400 million, the insurer says Ngāi Tahu Holdings, the investment arm of Te Rūnanga o Ngāi Tahu, will take a $140 million,...

Fidelity Life to Buy Westpac’s NZ Life Business for $400 Million

Westpac Group will sell its New Zealand life insurance business, Westpac Life NZ to New Zealand’s largest locally owned life insurer, Fidelity Life. Completion of the transaction is subject to shareholder and regulatory approvals and...

Rod Severn Retires from Professional IQ College

Rod Severn, the outgoing CEO of industry training body Professional IQ College, is enjoying his first week of (semi) retirement having stepped back from running the business. While the 68-year-old celebrated his new-found freedom with...

AON Put People First in Customer Communication

Insurance broker Aon is putting people at the end of its phones and won't be using online chatbots to answer common questions posed by visitors to its website. The firm has launched a nationwide advertising...

Financial Advice NZ Release Details of PI Cover for Members

Financial Advice NZ has released details of its liability insurance offer, which includes professional indemnity (PI) cover. In a message to the organisation's members, its CEO Katrina Shanks says PI cover is a “hardening market”...
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