Insurance Ombudsman sees 25% Increase in Complaints
Complaints about insurance products to the Insurance & Financial Services Ombudsman rose by 25% to 334 according to its 2021 annual report.
Ombudsman Karen Stevens...
New Course for FAP Managers
Good governance is a key requirement for every FAP so training firm Strategi has developed a course to help business owners meet the requirements...
Webinar for FAP Managers
Financial Advice NZ is holding a webinar for directors of smaller FAPs who want to know more about their obligations to the FMA, and...
FAP Workshops Welcomed by Financial Advisers
A series of online licensing support workshops jointly hosted by Fidelity Life and the FMA has attracted almost 200 financial advisers.
The workshops provide advisers...
FMA Updates Expectations for Treatment of Vulnerable Clients
The FMA has revised its guidance on how vulnerable clients should be treated. The regulator says its advice includes additional information for the sector...
RBNZ Extends Consultation Policyholder Protection
The Reserve Bank is looking for feedback on its insurance policyholder security consultation, which explores whether current legislation gives policyholders the protection they need.
The...
Webinar – Conduct and Culture Under the Microscope
When it comes to conduct and culture some sections of the insurance community have a lot of work to do according to the FMA.
A...
Lots to be Done to Update Dispute Resolution Schemes
The maximum amount that can be awarded by the country's four dispute resolutions schemes should be streamlined and consumers shouldn't be able to double-dip...
FAP Help for Advisers on Offer
Financial advisers struggling to get up to speed with applying for a full license, or putting systems in place, have been offered a helping...