Insurer Supports Mental Health Company

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Clearhead, a company that puts those with mental health concerns in touch with professional support services, has increased its reach with help from health insurer Nib and its charitable entity the Nib Foundation.

Thanks to NIB, Clearhead has added a secure online ‘Telehealth’ service to its suite of online tools that will help therapists and support groups deliver services to more New Zealanders.

Clearhead online platform has been designed by New Zealand doctors to help people get the support they need. It helps its users understand their symptoms, shows them where to get help, and provides personalised recommendations via its AI chatbot (as illustrated).

The company also provides a national directory of therapists based on their real-time availability.

All information is kept confidential and secure, nor is it sold or given to third parties (including partners) says Nib.

Nib Foundation’s Executive Officer, Amy Tribe says one in six Kiwi adults are diagnosed with a common mental disorder at some point in their lives “…a statistic likely to be exacerbated by the impact of the pandemic”.

Clearhead CEO, Dr Angela Lim, says that while New Zealand has done well to contain the Covid-19 virus and mitigate the direct risk of it overwhelming our healthcare system, many fear the long term impacts of the pandemic are yet to be felt.