The Partners Life Matrix
The Customer Outcome Matrix launched by Partners Life in April has been well-received by advisers, says the firm this week. The matrix is a system that includes the insurer surveying customers and marking advisers against a six-point check list that can determine their annual bonuses. The company offers an 80 per cent annual bonus that can be raised to 100 per cent based on survey results.
New ad camapign
Partners Life has launched a advertising campaign featuring popular nursery rhyme characters to promote the importance of having life insurance. The first one featured Humpty Dumpty, who had a great fall without being insured.
New poll
While dealer group mergers might make for stronger companies, is it good for financial advisers? Cast your vote in this week’s poll…
Shanks opinion
In an opinion column for RiskInfoNZ, Katrina Shanks of Financial Advice NZ outlines the key points of the incoming regime and what advisers should be doing now to be ready for its introduction on 15 March.
NZQA
Strategi Institute has retained its status as a Category 1 NZQA training provider. David Greenslade, executive director of Strategi Group, says the institute was described by the NZQA as having ‘excellent’ performance in all areas, including its training, teaching, content and student support.
Merger
The Health Funds Association of New Zealand has been merged into the Financial Services Council to create a membership association with almost 90 organisations.
The Health Funds Association is the industry body for health insurers and was set up in 1989. Membership is voluntary and includes eight health insurers who account for more than 80 per cent of active health insurance policies in New Zealand
Free Apple watch
AIA NZ is encouraging its customers to improve their fitness levels with a free Apple Watch offer worth up to $699. AIA Vitality members can buy the watch using an interest-free loan arrangement and AIA will make the payments if users’ weekly fitness targets are met.
Australia
The Australian Securities and Investment Commission (ASIC) has has released a draft information sheet on insurance claims handling and settling. This comes in advance of industry participants needing an AFS licence for claims handling, or to be authorised by another AFS licensee.
The Australian regulator says the information sheet follows the introduction of the Financial Sector Reform Bill 2020.
The Australian Securities and Investment Commission has has released a draft information sheet on insurance claims handling and settling ahead of incoming regulations…