Coroners Court Backlog Could Delay Full Death Benefit Payments
With the coroners' courts facing a backlog of cases RiskinfoNZ set out to find if this was having any impact on death benefit payments...
Rise in Claims From the Self-Employed
Income protection claims from the self-employed having accidents are starting to rise with one insurer now reviewing its historic claims data to identify low...
Committee to Help Advisers Navigate Troubled Waters
The Adviser Platform (TAP) has launched a Claims Committee to help the firm's adviser partners manage problematic claims.
Scott Duncan, TAP’s Head of Compliance &...
TAL Responds to ‘Inaccurate Media Reporting’
TAL has released a statement refuting details contained in Australian media reports regarding the insurance cover provided by TAL to its customers, as it...
FSC Defends Insurers’ Code Compliance
Australia's Financial Services Council has defended its life company members in responding to a report by the Life Code Compliance Committee, which is critical...
Coronavirus Puts Insurers in the Spotlight
With the number of confirmed coronavirus (Covid-19) infections rising daily and global sharemarkets swimming in a sea of red, the financial impact, if any,...
Learn Lessons from Past Complaints to Improve Conduct and Customer Outcomes
There are many lessons learned from past complaints that financial advisers can apply to their business practices to avoid problems in the future. Insurance...
Are You Discussing Insurance Fraud With Your Clients?
This week is Fraud Awareness Week (17-23 November) and the Insurance Council of New Zealand is urging financial advisers to talk to their clients...
Trevor Slater Joins FDRS Advisory Council
Financial Dispute Resolution Service has announced the appointment of Trevor Slater to its Advisory Council, effective from 1 October 2019.
The Advisory Council provides guidance...