The Australian Financial Complaints Authority received a record number of complaints last year, up 14% on the 2024 figure to reach 111,373. The increase in complaints across the ditch was spread across all financial products,...

A new FSC report, which brings together the latest available data to provide a snapshot of New Zealand’s financial and insurance services sector, highlights the growth in the wider sector but notes that New...

nib New Zealand paid out record healthcare claims to members in the first half of the 2026 financial year, reporting $174.1 million in incurred claims, up 9% from $159.7 million in the previous corresponding...

Asteron Life paid a total of $117.9 million in claims to its life, trauma and income protection customers in the year ending June 2025. In a LinkedIn posting the company highlighted its claim acceptance rates...

Fidelity Life has partnered with Footprint, New Zealand’s largest provider of online wills, to offer free access to an online will service for new life insurance customers. The insurer says that from March 2, the new...

Zurich Financial Services Australia has announced it is intending to acquire ClearView Wealth Limited, the parent company of ClearView Life Assurance in Australia. The proposed acquisition has received the unanimous recommendation of ClearView Directors,...

Our latest poll result indicates that a slim majority of advisers agree that too many personal financial planning clients fail to receive life insurance advice appropriate to their circumstances. As we go to press 58%...

Advisers have until March 6 2026 to apply for Fidelity Life’s inaugural Ross Collett Million Dollar Round Table Scholarship. The insurer says the new initiative is designed to support New Zealand advisers to expand their...