The Financial Service Council (FSC) will launch its long-awaited Code of Conduct this week, following nearly two years in development.
The new Code for the FSC’s institutional members is designed to improve consumer outcomes and build the professionalism of the financial services industry.
According to the FSC, the Code’s five objectives are to:
- Lift the professionalism of the financial services industry
- Help its members deliver good customer outcomes
- Increase trust and confidence in the financial services industry
- Enable more New Zealanders to build, manage and protect their wealth
- Build a sustainable financial services industry
“The Code is a big step forward and it’s about the industry committing to high standards and continuous improvement,” said FSC CEO, Richard Klipin.
The Code will launch ahead of the FSC’s annual conference ‘Shaping Futures’, taking place on Thursday and Friday this week.
The conference is the FSC’s biggest showcase event of the year and is sold out. It will host over 380 delegates, which is an increase of around 30% on its inaugural annual conference last year.
This year the conference will feature more than 60 speakers and will also introduce a new Tech Alley initiative.