Asteron Life has been named New Zealand Life Insurance Company of the Year at the 2021 NZ Insurance Industry Awards.
This award, presented during ANZIIF’s online conference on Wednesday 17 November, was presented to the firm in recognition of its strong performance, response to market changes, and for providing “outstanding service” to customers and intermediaries.
Grant Willis, Head of Life, at Asteron Life says the result reflects the company’s commitment to being “supporters for life” for both its customers and advisers.
ANZIIF judges praised the company’s focus on improving support for customers experiencing vulnerability, and supporting advisers and employees during periods of remote working due to government lockdowns.
Willis says improving support for customers experiencing vulnerability has been a big focus for the company, as well as working closely with advisers to help them prepare for the new adviser licensing regime.
“The last 18 months has been unprecedented in terms of the rate and scale of change, and I am proud Asteron Life has been recognised for the work we’ve done to prepare both our company – and advisers – for the future, and to create great outcomes for our customers.”