It looks like the adviser community is split when it comes to asking clients to cover clawbacks.
We launched our current poll in a week when the FMA cancelled the FAP licence of a company, in part for the way it treated customers with clawback invoices.
See our report: FMA Cancels Integrity Advisers Insurance FAP License
Last week we asked if there circumstances in which you consider that you’ve provided a service and should be remunerated for it – even though the client has cancelled the policy inside the responsibility period?
So far 49% of those who have cast a vote indicate they would consider billing a client to cover a clawback, 45% wouldn’t, and 6% are not sure what they would do.
There’s still time to vote…
Are there any circumstances under which you would consider charging your client a fee to cover commission clawbacks due to early policy cancellation?
- Yes (51%)
- No (43%)
- Not sure (6%)
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