Cochlear Implants Now Covered by Southern Cross
Southern Cross Health Insurance is now covering the cost of cochlear implants for eligible customers.
The change to its policy covers the cost of cochlear...
Latest Poll – Outsourcing Claims
Our latest poll seeks your view on an emerging trend across the Ditch which is seeing more advice firms outsourcing some or all of...
Emergence of Claims Outsourcing Trend
A large Australian dealer group is the latest firm adopting a growing trend across the Tasman of advice businesses outsourcing some or all of...
Fidelity Life Responds to Floods
Fidelity Life is offering a helping hand to its Dunedin City and Clutha District customers affected by the recent floods.
Customers facing financial hardship as...
Ombudsman Finds for Adviser in Run-Off Cover Complaint
A client who thought he was paying too much for run-off insurance blamed his adviser and complained to dispute resolution service FSCL.
Andrew joined a...
Cancer – Leading Cause of Claims Says AIA
Claims Compass, a new bi-annual report from AIA NZ, shows cancer is the root cause of most claims paid out by the firm –...
Cancer Dominates AIA’s Life Claims for 2023
Most reader engagement this week centred on our report about the increase in cancer claims made to AIA in 2023...
AIA accepted fewer claims last...
Chubb Life 2023 Claims Data
In 2023 Chubb Life paid 95% of all the claims it received, that's two percentage points higher than for 2022 (93%) according to the...
Move to Modernise Insurance Law
A Member’s Bill drawn this week could modernise insurance law and make things fairer and more transparent for consumers says Labour Party MP Duncan...