Saturday, August 23, 2025

Claims

Key Asteron Life Claims Appointment

Asteron Life has appointed Scott Jensen as Executive Manager, Claims and Customer Solutions. He was previously the insurer's Team Manager Life Claims, Northern. Asteron Life...

Chubb Pays 96% of Claims

In 2024 Chubb Life paid 96% of all claims received, with cancer and musculo-skeletal conditions being the most claimed for under different types of...

Insurers Urged to Support People in Vulnerable Circumstances

The Insurance & Financial Services Ombudsman Scheme is reminding insurers to prioritise support for people in vulnerable circumstances. The scheme says that in insurance, vulnerability...

Insurance Disputes Hit Another Record High

News that nearly 30% of disputes accepted for investigation by the IFSO Scheme in the past year were about health, life,...

Benefit Levels Undermining TPD Sustainability

In Australian news, the level of insured benefit written under TPD cover is emerging as an important issue impacting the sustainability of TPD insurance...

Advisers Divided on Mental Health-Related Claims

Our poll seeking to discover if practices are seeing more clients lodging claims for mental health-related conditions, has delivered very mixed results. As we go...

Latest Poll – Rising Mental Health-Related Claims?

Our latest poll is querying whether advisers are seeing more clients lodging claims for mental health-related conditions and comes in light of AIA NZ’s...

AIA Pays $830 Million in Total Claims

AIA NZ has released its latest Claims Compass, reporting $829.6 million in total claims paid for the year ended December 31 2024, a $95...

Questions On Proposed Genetic Test Ban

In Australian news, a leading adviser organisation says life insurance premiums could rise if a Government ban on adverse genetic test results in life...