Significant Rise in Total Life Claims Accepted – Quarterly Data
The Financial Services Council's latest quarterly spotlight on the life insurance sector has seen a 21% increase in total claims accepted, despite what the FSC...
TPD Payments Designed for Life, Gone in Three Years
Almost two-thirds of people in Australia who received a lump-sum TPD payment – that was designed to support them for life – spent it...
Claims Outsourcing Not on the Agenda
Kiwi advisers have sent a clear message that outsourcing their clients' claims to external service providers won't be happening any time soon.
As we go...
Latest Poll – Claims Outsourcing
Outsourcing clients’ life insurance claims processes appears have become a much more acceptable solution for more financial advice firms across Australia, and we're interested...
Surge in Support for Outsourcing Claims
The results of an Australian Riskinfo poll asking if advisers were open to the possibility of outsourcing clients’ life insurance claims processes paints a...
Ombudsman Receives More Than 86,000 Cases in 30 Years
The Insurance & Financial Services Ombudsman Scheme has received more than 86,000 cases over the 30 years since it launched in 1995.
In marking its...
Key Asteron Life Claims Appointment
Asteron Life has appointed Scott Jensen as Executive Manager, Claims and Customer Solutions. He was previously the insurer's Team Manager Life Claims, Northern.
Asteron Life...
Chubb Pays 96% of Claims
In 2024 Chubb Life paid 96% of all claims received, with cancer and musculo-skeletal conditions being the most claimed for under different types of...
Insurers Urged to Support People in Vulnerable Circumstances
The Insurance & Financial Services Ombudsman Scheme is reminding insurers to prioritise support for people in vulnerable circumstances.
The scheme says that in insurance, vulnerability...