Friday, April 17, 2026
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Claims

Insurers Urged to Support People in Vulnerable Circumstances

The Insurance & Financial Services Ombudsman Scheme is reminding insurers to prioritise support for people in vulnerable circumstances. The scheme says that in insurance, vulnerability...

Insurance Disputes Hit Another Record High

News that nearly 30% of disputes accepted for investigation by the IFSO Scheme in the past year were about health, life,...

Benefit Levels Undermining TPD Sustainability

In Australian news, the level of insured benefit written under TPD cover is emerging as an important issue impacting the sustainability of TPD insurance...

Advisers Divided on Mental Health-Related Claims

Our poll seeking to discover if practices are seeing more clients lodging claims for mental health-related conditions, has delivered very mixed results. As we go...

Latest Poll – Rising Mental Health-Related Claims?

Our latest poll is querying whether advisers are seeing more clients lodging claims for mental health-related conditions and comes in light of AIA NZ’s...

AIA Pays $830 Million in Total Claims

AIA NZ has released its latest Claims Compass, reporting $829.6 million in total claims paid for the year ended December 31 2024, a $95...

Questions On Proposed Genetic Test Ban

In Australian news, a leading adviser organisation says life insurance premiums could rise if a Government ban on adverse genetic test results in life...

Top Health Claims for January 2025 – Nib

Health claims data from nib for the month of January 2025 is again dominated by cardiac surgeries, but the highest claim paid was for...

Partners Life ‘Record-Breaking’ Claims Paid

A 'record-breaking' claims payout announced by Partners Life attracted strong reader interest this week... Partners Life paid more than $250 million...