Latest Poll – Fees for Claims Support?
Much interest this week revolved around the potential future prospect of charging fees for claims support services - seemingly a notion which is dividing...
Insurance Delays Drive Record Enquiries to Ombudsman
Enquiries to the Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) have broken records for three months in a row, due to the knock-on...
Importance of Keeping Notes Highlighted by FSCL
This week's most-read feature is the report of an adviser who relied on her notes to prove she gave a client advice that they...
Nib Launches New Claims Service
Nib has launched a new online claims information service, providing advisers with real-time information about their clients' new and active pre-approvals and claims.
Initially, nib...
Kiwis Paying $3 Billion for Life Insurance
The FSC has published its latest life insurance snapshot for the last quarter of 2022 which shows there are 4.1 million covers in place...
Storm-Related Relief
To help support customers who have been displaced by the recent Auckland Anniversary weekend floods or Cyclone Gabrielle, Cigna is offering a two-month waiver...
Profits up at Asteron Life
Asteron Life made a profit of $16 million in the half year to 31 December 2022, says the firm. The figure is $10 million...
Free Critical Illness Cover Paying Off For Cigna Clients
Cigna has paid clients who signed up for its free critical illness cover $80,000 since its launch earlier this year.
In a promotion it ran...
Real-World Complaints Revealed
The Adviser Platform is holding a case study webinar to review eight real-world complaints and their impact on the client and adviser.
Led by the...