NZ Financial Services Group (NZFSG) has appointed Keri Ball-Guymer to the newly-created role of Head of Customer Outcomes.
Ball-Guymer will work with the firm’s CEO Brendon Smith to take on overall responsibility for the development and implementation of the company’s risk and compliance frameworks.
She will join the firm on 14 December from ANZ Bank where she was Head of Quality Assurance for Commercial and Agri. Ball-Guymer has previously worked for ANZ Wealth, Kiwibank, and Gareth Morgan Investments.
She holds a Graduate Diploma in Personal Financial Planning from Massey and the NZCFS (Level 5).
NZFSG acquired Kepa at the end of October and the two companies are currently undergoing a period of integration.
See our story NZFSG and Kepa Merger Confirmed.