Asteron Life is extending the Best Doctors service, currently available to customers with its disability insurance products, to eligible insurance advisers free of charge.
Best Doctors provides access to specialists and mental health clinicians via telehealth. It supports users with diagnosis, treatment, and information when facing a medical uncertainty, all from the comfort of their own home.
Graham Hill, Executive Manager Life Distribution at Asteron Life, says: “Covid-19 has put the spotlight on the importance and value of virtual medical care, and we’re delighted to be able to extend this benefit to life insurance advisers absolutely free.”
To qualify for the service, advisers only need in-force business with Asteron Life. Once qualified, advisers can get in touch with Best Doctors at any time through their website.
Mike Morris, Country Manager at Best Doctors, says there is no limit to the number of times eligible customers or advisers can contact Best Doctors.
Asteron Life will be offering two free webinars with Morris, to provide advisers with the opportunity to ask any questions they might have about the service.
Best Doctors’ key services are:
- GP Consult: Discuss general medical questions with a New Zealand GP via phone or email within 24 hours
- Mental Health Navigator: Connect with New Zealand registered experts to review your mental health, and receive ongoing support from a mental health nurse.
- Expert Medical Second Opinion: Access an in-depth second opinion on any physical condition by leading global experts.