Launch of Universal Client Data Feed Platform


A new online platform that accesses client data from all retail insurers has been launched by an adviser based in Australia.

The system has been developed by Melbourne-based adviser and entrepreneur, Katriel Warlow-Shill, who says he was motivated to find a solution – initially for his own advice practice – to access and update client policy data from all life company administration systems via a single platform.

Katriel Warlow-Shill …building better business efficiencies, profitability

Warlow-Shill, Principal of Verdure Financial Planning Solutions, told Riskinfo there are a number of platforms in the market which currently have the capacity to deliver client data feeds from a selection of insurers, but says there is no system that presently offers client data downloads from all established retail life insurers.

He says once the adviser has downloaded the data from each life company using his Client Database Management (CDM) Solutions platform they will have the option to combine all the data and deliver a range of reporting outputs including:

  • Summaries of all clients holding particular policy types:
    • Death cover
    • TPD
    • Trauma
    • Income protection
  • Clients with a birth date next month, or any month of the year
  • Clients with a policy anniversary date next month, or any other month of the year

The platform also provides business reports across individual or all product providers, including:

  • Total sums insured
  • Total in-force premiums
  • Total number of in-force policies and clients
  • Total sums insured and premiums in-force for any particular range of products

…the ability to combine …data from multiple life companies into a single management and reporting system has led to meaningful efficiency gains

Warlow-Shill says the ability to combine all his clients’ data from multiple life companies into a single management and reporting system has led to meaningful efficiency gains within his business.

This, he says, has enabled him to increase his capacity to grow his business volumes and the number of clients he is able to service, while also reducing the time and costs to his business associated with maintaining and running multiple data feeds.

He told Riskinfo the CDM Solutions platform has evolved to the point where it is now being used by around 100 advisers across Australia.

The platform has been provided to advisers at no cost, while it is being refined, but Warlow-Shill is in the process of launching an annual subscription offer for the service as he rolls it out to the broader Australian adviser community.

While he says the package holds value for advisers and advice businesses as a stand-alone service today, Warlow-Shill told Riskinfo he is in discussions with risk research and client management system providers regarding the potential for CDM Solutions to interface or link with these existing systems – that are currently used by advice businesses to manage their client data.

Data feeds into the CDM Solutions platform are available for advisers in Australia whose clients hold policies with:

  • AIA Australia
  • AMP
  • BT
  • ClearView
  • CommInsure
  • MLC Life Insurance
  • OnePath
  • TAL/Asteron Life
  • Zurich