You’ve bought a client book and now there’s a complaint – what are the implications? This scenario is the subject of an upcoming webinar being organised by Financial Advice NZ.
A panel of industry experts, including Curated Risk’s Clinton Stanger, Karen Stevens of IFSO (DRS), Fidelity Life’s Michaela Hunter, and Nick Hau – FAP Director and FA at Moneta Financial Group will discuss who is responsible for the advice and how companies can ensure good outcomes for their clients.
“We will unpack the key steps to mitigating your risk and protecting your clients when purchasing a book or business,” says Katrina Shanks, CEO Financial Advice NZ.
“We will consider the roles of key stakeholders such as FAP directors, dispute resolution schemes, your professional indemnity scheme, and the product provider who holds the agency agreements.
“We are all looking for good client outcomes but how is this best managed under the new legislation? This is a hot topic right now as the industry moves through the transitional licensing period we see opportunities to grow and build business’s as a result of change.”
Register for the Wednesday 31 August webinar here, it starts at 10am, is free for Financial Advice members and $50+GST for non-members.
See our report: Advisers Exiting the Industry Need to Retain PI Cover